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Home > Privacy policy

PRIVACY POLICY

At RED DOG COMMUNICATIONS SA ("RED DOG"), we are committed to protecting your privacy and ensuring the security of your personal data, in accordance with the General Data Protection Regulation in force on May 25, 2018 ("GDPR"). This privacy policy explains how we collect, use, share and protect your information when you visit our website www.red-dog.com or use our services.

1. General information

  • Company name: RED DOG COMMUNICATIONS SA
  • Address: 14 Av. du Dix Septembre, 2550 Belair, Luxembourg
  • E-mail: moien@red-dog.com
  • Phone number: +352 27 99 00 09 1

2. Personal data collection

2.1. Collected data

We may collect and process the following personal data:

  • Name, address, phone number, e-mail address, job title and company details.
  • Data included in CVs, cover letters or other documents uploaded and/or sent to our website.
  • Data provided when you contact us for any reason.
  • IP address and cookies for technical and personalization purposes.

2.2. Collection practices

  • Online forms: When you fill out a form on our site.
  • Cookies : To enhance your user experience (see the Cookies section).
  • File import: When you download documents.

2.3. Data supply options

You may choose not to provide certain personal data. However, this may limit your ability to use certain features of our site or to receive certain services.

3. Data use and share

3.1. Data use

We use your personal data for :

  • To provide and maintain our website: To ensure its proper functioning and improve its performance.
  • To personalize your experience: To tailor content and offers to your preferences.
  • Analyze usage: To understand how you interact with our site.
  • Communicate: To answer your questions, inform you about our services, or send you marketing communications (with your consent).
  • Process transactions: To manage orders and transactions if applicable.

3.2. Automated decisions

We do not use your personal data for automated decision-making without human intervention.

3.3. Data retention

We retain your personal data for as long as is necessary for the purposes described in this policy, or until you withdraw your consent, unless a legal or contractual obligation requires longer retention.

3.4. Data sharing

We do not sell, trade or rent your personal data to third parties. We may share your data with :

  • Service providers: Third-party service providers assisting in the running of our site or the conduct of our business (subject to confidentiality).
  • Legal requirements: Authorities to comply with a legal obligation.
  • Protection of rights: To protect our rights or safety and those of others.

3.5. Types of third parties accessing data

The types of third parties who may access your data include :

  • Business partners: Collaborating to offer services.
  • Service providers: Providing support services (such as web hosting, technical support).
  • Legal authorities: In the event of legal requests or protection of rights.

3.6. Data transfer outside the EEA

Personal data is not transferred outside the European Economic Area (EEA). It is stored in Luxembourg.

4. Data protection and user rights

4.1. Security

We use security measures such as encryption, firewalls and access controls to protect your personal data.

4.2. Data breach management

In case of a personal data breach, we will notify affected users and take corrective measures, as required by the GDPR. This includes notifications to the relevant authorities and, if necessary, to affected users.

4.3. User rights

In accordance with the RGPD, you have the following rights :

  • Right of access: Request a copy of the personal data we store.
  • Right of rectification: To correct inaccurate or incomplete data.
  • Droit à l’effacement: Demander la suppression de vos données dans certains cas.
  • Right to restriction: Restrict the use of your data in certain cases.
  • Right to portability: Transfer your data to another organization.
  • Right to object: Object to certain uses of your data, such as direct marketing.
  • Right not to be subject to automated decisions: Exclude decisions based solely on automated processing.

To exercise these rights, please contact us by post, e-mail or phone as indicated above. You can also file a complaint with the CNPD here.

5. Cookies use

5.1. Types of cookies used

  • Essential cookies: Required for the operation of our site.
  • Functional cookies: Facilitate use and remember your preferences.
  • Performance cookies: Collect information on usage to improve the site.
  • Targeted advertising cookies: To establish interest profiles and offer relevant advertising.

5.2. Cookies management

You can manage or refuse cookies via your browser settings. More information on cookies management is available at:

  • allaboutcookies.org
  • youronlinechoices.eu
  • google.com/policies/ technologies/cookies

6. Privacy policy updates

RED DOG may update this privacy policy to reflect changes in our practices or to comply with legal requirements. We will notify you of important updates via our website.

7. Consent and withdrawal

7.1. Consent

We obtain your consent for the collection and use of your personal data via consent forms on our site. By using our site, you consent to our privacy policy.

7.2. Withdrawal of consent

You may withdraw your consent at any time by contacting us by mail, e-mail, or phone as indicated above, or by following the unsubscribe instructions in our communications. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

If you have any questions or concerns about this policy, please contact us using the details provided above.

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14, avenue du X septembre
L-2550 Luxembourg

moien@red-dog.com
+352 27 99 00 09
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